Cancellation & Refund Policy

At Perfume Host, we are committed to providing quality products and excellent customer service.

Order Cancellation

* Orders can be cancelled only before they are shipped.
* Once an order has been dispatched, it cannot be cancelled.

Refund Policy

* All sales are final. Once a product has been delivered, it is not eligible for return or refund under any circumstances.
* Due to the nature of fragrance products and hygiene standards, we do not accept returns or provide refunds after successful delivery.
* Customers are requested to carefully review the product details before placing an order.

Damaged or Incorrect Products

* If you receive a damaged, defective, or incorrect product, please contact our customer support within 48 hours of delivery with clear photos and your order details.
* After verification, we will provide a replacement or another suitable resolution, as applicable.

By placing an order on Perfume Host, you acknowledge that you have read and agreed to this Cancellation & Refund Policy.